Compare each invoice with your contract and Fin’s own export, and see what differs and what to ask Fin. It runs in your browser, and nothing is uploaded.
| Invoice HSB00001-0042Billed for outcomes | 1,284 × $0.99$1,271.16 |
|---|---|
| Order form 2026-02, section 3At the contract's price | 1,284 × $0.95$1,219.80 |
| Charged more than your contract supports | $51.36 |
Charged above your contract. Next step: send the questions to Fin.
Run the sample, and see month two after the question goes to Fin.
About five minutes once you have your invoice and terms. The export adds the deeper checks.
Its PDF, a CSV, or its lines typed, read in your browser and never uploaded.
From your order form: the price per resolution, any fixed fee and included outcomes, and your workspace ID. What differs comes first, with the email to Fin drafted.
Fin’s Conversations export checks which conversations the invoice charges, and Fin’s outcomes total checks the count. Next month, your record picks up what is still open.
Assisted review. We run the checker with you on up to three months of your Fin bills, then write up what it found and what it could not check. Fixed, for up to three months of bills, agreed by email before any work.
The invoice, as its PDF or a CSV. For the deeper checks, Fin’s Conversations export, from Reports, then Dataset export, then Conversations, as a CSV, which needs Intercom’s “Can access Chart drill-in” and “Can export CSV” permissions; and the “Fin AI Agent outcomes” total from Fin’s own report. The guide shows where each one is.
It shows Fin’s count. The checker compares that count, the invoice and your contract with each other, and follows the deductions Fin’s rule promises across months, which no report shows.
Then you know your bill matches your contract as far as it could be checked, and you have your price per resolution Fin’s export records as confirmed by the customer, for renewal. The review’s fee is the same either way.